THE STATE OF DIGITAL CX REPORT: HR TECH

THE STATE OF DIGITAL CX REPORT: HR TECH

How are B2B software companies positioned to shift towards a digital-first customer experience (CX) in a post-COVID world? There are many dots to connect and levers yet to pull. The State of Digital CX Series examines the B2B corporate technology landscape. Our focus...
A Novel Decision Journey (Part 1)

A Novel Decision Journey (Part 1)

Futurist and innovator Brian Solis recently introduced the concept of the “novel economy.”  In an interview with fellow innovator Vala Afshar, Solis explained, “We are entering what I call a Novel Economy. Novel means new and unusual and that accurately describes...