Flying kites

I love watching kites skip across the sky. The dips and turns delivered by the wind are both unpredictable and inevitable. One of the most interesting phenomenon about kites is that they can catch both tailwinds and headwinds in a single flight. Compare that to an...

Spamming Social Marketing

Many years ago, I was at a technology conference held in Burlingame, California.  One of the panel discussions was on Spam email.  This was in 1996, so Spam wasn’t all that prevalent and frankly there wasn’t much interest in the panel.  One of the panelists was very...

True drivers of community

A little girl drowned about a week ago near my weekend home. Sadly, her body has still not surfaced and the massive outpouring of help and support is the true meaning of community. While most are motivated by closure for her family, different people show their support...

Is SCRM really the answer?

This weekend, our family spent some time at the pool. While at there, I discussed the air show that was in town with a friend.  That’s where this idea formed.  Planes and business.  So here it goes. Social Marketing, like the tactic in vogue at this hour (Social CRM)...