by Steve Hershberger | Jun 9, 2009 | Community
Yesterday I had the good fortune to be with a couple of former NBA greats. My nine year old son and a handful of his friends had the good luck to spend a couple of hours at Conseco Field House’s practice gym with these guys. There was a lot of shouting and running...
by Steve Hershberger | Jun 5, 2009 | Thought Leadership
Ever hear the expression “if you drop a frog in boiling water, it’ll jump out but if you put a frog in water and slowly turn up the heat, it’ll cook itself.” Personally, I have never tried this experiment but the analogy works for me. The gist here is will the frog...
by Cheryl Treleaven | Jun 3, 2009 | Community, Thought Leadership
The airline industry has an expression to segment roles of employees: above the wings/below the wings. Above the wings involves actual in-flight experience; it embraces pilots, flight attendants, ticket agents, check-in personnel, the maintenance people who clean the...
