I’ll Take a Side Order of Social Ethics

At the School of WOM last month in Chicago I attended several presentations about ethics in social media. I also heard WOMMA Board members and staff talk about defining and upholding ethical conduct in the social media space. While WOMMA’s role in this is important,...

Are You Really LinkedIn?

Be honest—how much time do you spend thinking about your actual presence on LinkedIn? Like many others, I joined LinkedIn because it was the networking tool du jour for business professionals. I spent a little time filling in my profile, accepted and sent invites as I...

There is No Box to Think Outside of Yet…

It was oh-so-déjà-vu when I returned to the office after attending School of WOM. Just like my mother would do after a long day of classes, my boss asked me: What did you learn today? As if, magically, I had it all figured out. Did I dare quote author and futurist...

Thanks for the eye contact?

  Is offline engagement dead? At last week’s School of WOM in Chicago, I approached one of the speakers after a session to thank him for an interesting presentation. When we shook hands, he said: “Thanks for the eye contact. For more than 40 minutes I only saw...

My SXSW Experience

  Lots of people attending SXSW this year were newbies, including me. I came because I was invited to moderate a panel about the growth and impact of social marketing budgets. (more on that in a later post) The speaker packet that came with the job signaled some...