At the end of last year, we were invited by the CMO of a very huge retailer to tout our wares. Our dog-and-pony very quickly turned into a conversation with a lot of probing and debate. At [...]
I sometimes feel like Diogenes searching for an honest man. Only I’m looking for an honest benchmark. What’s that? A yard stick for social marketing performance that tells me if a program [...]
Ford Motor company’s biggest competitive marketing weapon is a doddering 100 year old. Actually it is about 100,000 doddering 100 year olds.
The other day I went to a meeting and the person I [...]
Last year, on AMC’s cult favorite, Mad Men, creative director, Don Draper, was talking about a pitch the agency was making for American Airlines. He basically summed up the effort as having “lots [...]
I had a conversation recently that brought up this interesting question. Since I can’t stop thinking about it, here we go.
Brands continue to take the plunge into the ocean of transparency and [...]
I recall visiting a carnival when I was a kid, maybe 11 or 12. Outside of the fun house was a carney who was barking into a microphone.
“Take a visit you’ll never forget. Walk through the [...]
Advocate identification entails more than scrubbing a customer database for demographic and transactional information. Quite often my team must defend the notion of the right advocate at the right [...]
This is going to be a short and sweet blog post, so relax. You’ll get through it in 30 seconds.
Today Brand Week posted an article titled ‘45% of CMO’s See Agencies as a Time Suck’. [...]
I had dinner last night with an economist formerly who is also a friend of mine and with whom I used to race bicycles. Years ago, we were both track racers (riding in a velodrome with a [...]
