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Kevin Lynch By Kevin Lynch In Community Posted October 2, 2013

Two Thumbs Up or Down?

According to Ed Keller, CEO of Keller Fay Group, all media is social and offline word-of-mouth (WOM) is just as important as its online counterpart. This distinction is missed by many social/digital [...]

 

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Brenda Todd By Brenda Todd In Community Posted September 5, 2013

Effective Community Managers – Do You Have What It Takes?

While reading through my Facebook newsfeed recently, a post from WOMMA caught my eye. It said: “FILL IN THE BLANK: A skill or trait that all Community Managers should have is [...]

 

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