Social marketing takes the whole village

  Who owns social marketing initiatives?  Well, the marketing team of course! Seems like a logical answer but wrong.  To do social marketing and specifically community well, it takes the whole corporate village, not just a select few marketers who have window...

What happened in Vegas got put into a podcast

Recently, the marketing executives interested in word of mouth marketing, viral marketing, social media and [insert your favorite term du jour here] met in Las Vegas to ponder the state of the industry and learn a few things about how to engage with customers more...

Talk is cheap.

I have been thinking about the best way to open this blog post now for over a week.  Frankly, I struggled.  Every example I came up with was flat as week old Coke.  Until 3:27am this morning, when I awoke with the perfect lead in. Prior to this brilliant lead in, let...

The Tower of Babble

There is a story about the Tower of Babel in which a great tower was built in the city of Babylon thousands of years ago. Babylon was a cosmopolitan city, many of the citizens were very impressed with themselves.  They were very important.  They did important things. ...