Is SCRM really the answer?

This weekend, our family spent some time at the pool. While at there, I discussed the air show that was in town with a friend.  That’s where this idea formed.  Planes and business.  So here it goes. Social Marketing, like the tactic in vogue at this hour (Social CRM)...

Too many bricks or not enough?

Recently, my neighbor undertook a significant project.  With the warm weather, he decided to invest in redoing his back deck.  He wanted an ‘Outdoor Room’.  In talking to him, it was going to be a real masterpiece, or so it sounded.  Two tiers with a gas fireplace,...

Badges? We don’ need no stinkin’ badges!

Everyone knows the line.  It’s a classic.  Why is it important?  Because as social media makes its inevitable evolution from interesting tactic to its grown up form, social marketing; badges, like blogs are on everyone’s mind.  We want badges…We need badges.  We must...