by Brian Costea | Feb 28, 2012 | Content
I was out at Sunday brunch last week and a question struck me: Is brunch really brunch if it’s not a buffet? The answer is no. The point of brunch is that you get to try a little of each thing. You wouldn’t order a full serving of huevos rancheros, a burger and fries...
by Pam Flores | Feb 21, 2012 | Community
ComBlu was recently asked to help a client in the technology industry develop an approach for extending its successful U.S.-based feedback community into a variety of international markets. Intrigued by the assignment, we decided to back up and do a little research...
by Colleen Nolan | Feb 14, 2012 | Content
Yesterday I was talking with a new client about our firm’s social listening program. Before I could begin explaining our approach, she stopped me and said, “I can’t take any more charts and graphics or 50- page reports!” I told her I couldn’t agree more. Listening has...
by Cheryl Treleaven | Feb 7, 2012 | Content
What’s Your One Thing? That was the headline that greeted us as we checked my son in for shoulder surgery at a suburban Chicago hospital recently. The whole concept centered on prompting patients (and their families) to share with the staff that one request...